I appreciate the fact that there is always someone available to respond to your query. Initially someone called me back when they realized a missed call. Will and staff are very personable & professional.... willing to answer any questions you might have about the problem. Also knowlegable enough to consult with more experienced staff for complex issues.
Sanks is great. Reasonably priced and knowledgeable. Both times I've used them, they spent a lot of time to appropriately diagnose, and then fix the issue. They also responded and scheduled their appointments quickly - a big plus when there's an issue with A/C. Would definitely recommend.
I hope this review reaches the people at Sanks. I honestly wish I could give this company more than 5 stars. Aside from being GREAT at working with PEOPLE, these people are fair and have amazing business ethics. First, when our AC suddenly blew out in the middle of a very heated Summer, one of Sanks Mechanical professional named Bill helped assess and explain the situation in a way that was easy to understand. He was able to come out on the same day. He genuinely tried to get me the fastest help I can. Fast forward to two days later (when most others were giving me a week at the least), Dan, another Sanks Mechanical professional, installed a new replacement motor. He was super friendly, personable, polite and efficient. From the people at the phone all the way to their people outside, this company works hard on maintaining such incredible service and no less, for a --- wait for it --- fair price!!! Unheard of in today's world. Thank you Sanks for being a company FOR the people!
Very professional, friendly. Explained everything. Went above and beyond of what I'm use to.
Great service!!!! Will is very professional and very Courteous. He explained everything in detail and the do's and don't of my unit. The young lady was very nice. She even called to let me know how long Will was going to be. You will regret not giving them a call.
Great service. Fast and professional. Had another contractor come out before Sank's and they wanted to replace my compressor. Got a second opinion from Sank and found a loose wire within 15 mins. Saved me thousands. THANK YOU SANK'S
Sanks Mechanical is the absolute BEST!!! I bless God for this company! They are very professional and have such Great Respectable young men! In the world of heating and cooling, Sanks is the absolute warmest and coolest company I know! 10 STARS!!!
Highly recommend this company for cooling and heating issues. I made my appointment and within 24 hours my issue was handled at a very reasonable price.
I am very pleased with their service. I phoned at 9:00 p.m. last night about getting our central air unit repaired, and they came out today. Excellent response time. The technician was knowledgeable and helpful. The prices were reasonable. Will definitely use Sanks Mechanical again.